Be Prepared for the Cold Weather

  • Make sure you have a torch handy, and that you can find it in the dark! Have you got alternative sources of heat?
  • Keep an eye on the weather forecast, so you can be prepared.
  • If there’s a power cut, please check on your neighbours.
  • 105 is the number to call  in a power cut. You can call (free of charge) from landlines and most mobiles, and you will get put through to your local electricity network operator. Uee 105 to report a power failure or safety concern, or to get information during a blackout.
  • Vulnerable customers, who rely on electricity for medical equipment, can get extra support by signing up to the the Priority Services Register.